1. Story of personal development - this morning, a French speaking client made some remarks to along the lines that if he asks for French service, he expects French service. He then started to speak to me in his second language of English to me in a pretty direct way.
At the end of his sentence, I asked him to hold in French.
Voila! It was a opportunity to see how much I had grown and personally developed my character and can-do attitude.
After consulting with a helpful colleague in how to resolve the situation without escalation, I took a few deep breaths, sent out some positive vibes to the client on the the other end of the phone line, then went back on the phone speaking to him in French.
I explain the options clearly, at which point he also took action on my advice. The situation was resolved, and we thanked each other before ending the call.
In times past I would have taken this really hard. I am not a francophone (English is also a second language for me), but I really wanted to master it and use it PERFECTLY so that no one could tell that it was learned as a second language.
Well, now through the last few years of personally development, I have come to appreciate my unique accent and way of speaking French. Yes, I always look to improve, but I also appreciate why my strengths and current abilities are with the language.
YOU have the power to choose your response to anything other people throw at you. Acting with love and compassion (for both yourself and others) inevitably is the best way.
2. Went to allergist today. In doing so, I explore a part of Toronto I was not familiar with. I had a nice long walk back to Union Station from Sherbourne and Bloor. The neighbourhood as I walked down Welsley and Church reminded me of Montreal. And as I passed certain landmarks like restaurants, it triggered memories of certain reunions with friends in the past.
Although more testing will be required to further investigate what triggered my face, neck and shoulders to swell up and itch for days at a time, I did find out that I am testing to be allergic to dust mites and tomatoes.
As I drew closer to the train station, the dialogue inside me grew more heated over whether I would get myself a green drink, something to eat or even an ice cream cone.
The inner dialogue went on like this:
"No thanks. I am self disciplined, and I don't need to eat or spend money."
"But it's really hot. And you're all sweaty."
"I am a very disciplined person. Imagine why I could do with $1.45 saved up over the course of a year each time I craved an ice cream cone but did my cave into it."
"It's hot. You're hungry. And you have tried the food in this neighbourhood."
So many people were smoking too by the time I was walking on Bay St two or three blocks from Union Station that I just somehow decided I would get the cone.
3. Buyer's remorse - yes, the ice cream was nice melting in my mouth on a hot summer's day, but as I locked and as the ice cream made its way from my hand to my stomach, thoughts of inhumane methods of taking milk from a cow ran around in my head. Then thoughts of breaking my word to myself with respect to self discipline. Then the after taste just lingered... Then I was so fatigued I almost modded off before arriving at my destination.
What can I learn from this?
1. Continue mind mapping out how to strengthen my self disciple.
2. Practicing self care will roll out into all areas of your life. Make sure to practice every day!
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